Frequently Asked Questions (FAQ)

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Revision as of 21:20, 7 August 2009 by Lsc (talk | contribs) (sshd stuff)

Can you set reverse dns?

Yes, but you must be a customer for 3 months or prepay that period. Meanwhile must be in the hostname from reverse dns to discourage abuse. By default the vps hostname and reverse dns is set to See also the blog.

Can I upgrade my server later on?

Yes, we can give you more memory and disk and you just have to halt and create the server again once the configuration is made. Because there is not usually contiguous space available to extend your first disk we used to give you a second disk with the rest of the space for the new package. Now we will change the allocation policy from contiguous to normal for the extension operation so the extended disk will be non contiguous, but it is still all on one physical volume which is a linux kernel raid 1 mirror. We can still do it the old way too if you want. Once the disk is extended, the partition and filesystem can be resized. Parted can do this for certain filesystems. If you want to reinstall you can untar one of our os images.

Can you host dns for me?

We don't offer a dns control panel, but you can run webmin with bind or another dns server and control panel and we can have our server as a slave for your domain. You can also host dns with another provider such as your registrar.

How much does a second ip address cost?

We charge a $5 one time fee, and you must give us justification so that our space is being used well. Reasons include running a STUN server and SSL certificates, but not having the same vps look like two authoritative dns servers for a domain.

Why does the menu for the console say my server doesn't exist?

This doesn't mean your disk or other setup is gone, only that the domU is shutdown. This is because the xend management process on the dom0 doesn't know the status of your domU when it is shutdown.

Why does nothing happen when I connect to the console from the menu?

When you connect to the console it only shows you the output since the last time someone looked at the console. If there hasn't been any output, press enter and you should get a login prompt.

I can't seem to ssh root@myserver

permitRootLogin is set to no in /etc/ssh/sshd_config. I strongly reccomend that you leave that setting, create a non-root user, ssh in as the non-root user and then use su or sudo. You can change permitrootlogin if you must, but make sure you have a strong password.